Frequently Asked Questions
You can request returns anytime from your account. Most returns are delivered within 24–48 hours depending on availability.
Standard delivery is 24–48 hours. Priority slots may be available depending on your plan and schedule.
Your items are stored in a secure, climate-controlled facility with restricted access and continuous monitoring.
Yes. You can upgrade your plan at any time to add more crates. We’ll coordinate delivery with your schedule.
Yes. We include insurance coverage up to the limits defined in our terms. Additional coverage may be available upon request.